Account Deletion

Last updated: April 15, 2026

How to request deletion

  1. Send a deletion request from your corporate email to: [email protected].
  2. Include your full name, phone number, and organization.
  3. Security verification may be required before deletion is processed.

Subject line recommendation: "TREST 12 - Account Deletion Request".

What is deleted

  • User profile fields and active sessions for the account.
  • Push subscription bindings associated with the account.
  • Access to internal modules and new login capability.

What may be retained

  • Security, audit, and compliance logs as required by law or corporate policy.
  • Operational records that must be retained for legal/financial reporting periods.

Processing timeline

Standard processing target: up to 30 calendar days after successful identity verification, unless local law requires a different deadline.

Related document: Privacy Policy